At Luctacio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information you provide directly to us, such as when you:
**Personal Information:**
• Name and email address when creating an account
• Artist/producer name for licensing purposes
• Billing information for purchases
• Communication preferences
**Automatically Collected Information:**
• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referral sources and search terms used
**Cookies and Tracking:**
• We use cookies to enhance your experience
• Analytics cookies to understand site usage
• Preference cookies to remember your settings
2. How We Use Your Information
We use the information we collect to:
• Process your purchases and deliver digital products
• Send you license agreements and receipts
• Provide customer support and respond to inquiries
• Improve our website and services
• Send promotional emails (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations
We will never sell your personal information to third parties.
3. Information Sharing
We may share your information in the following circumstances:
**Service Providers:**
• Payment processors (Stripe, PayPal) for transaction processing
• Email service providers for communications
• Analytics providers for website optimization
• Cloud storage providers for data backup
**Legal Requirements:**
• When required by law or legal process
• To protect our rights and property
• To prevent fraud or illegal activities
• In connection with a business transfer or merger
All third-party providers are bound by strict confidentiality agreements.
4. Data Security
We implement appropriate security measures to protect your information:
• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal information
• Regular security audits and monitoring
• PCI DSS compliance for payment processing
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
**Access and Correction:**
• Request access to your personal information
• Update or correct inaccurate information
• Download your data in a portable format
**Communication Preferences:**
• Opt out of promotional emails at any time
• Update your communication preferences
• Unsubscribe from marketing communications
**Account Deletion:**
• Request deletion of your account and data
• Note: Some information may be retained for legal compliance
6. Cookies Policy
We use different types of cookies:
**Essential Cookies:**
• Required for basic site functionality
• Cannot be disabled without affecting site operation
**Analytics Cookies:**
• Help us understand how visitors use our site
• Used to improve user experience
• Can be disabled in your browser settings
**Marketing Cookies:**
• Used for targeted advertising
• Track your preferences and interests
• Can be disabled through cookie preferences
You can manage cookie preferences through your browser settings.
7. Third-Party Services
Our website integrates with third-party services:
**Payment Processing:**
• Stripe: Processes credit card payments securely
• PayPal: Alternative payment method
• We do not store full payment card details
**Analytics:**
• Google Analytics: Website usage statistics
• Anonymized data collection
• Opt-out available through browser settings
**Social Media:**
• Social sharing buttons may track your activity
• Governed by respective platform privacy policies
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own:
• Our servers are located in the United States
• We ensure appropriate safeguards for international transfers
• Data processing agreements with all service providers
• Compliance with applicable data protection laws
By using our services, you consent to these transfers.
9. Data Retention
We retain your information for as long as necessary to:
• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records
**Retention Periods:**
• Account information: Until account deletion
• Purchase records: 7 years for tax purposes
• Communication logs: 3 years
• Analytics data: 26 months (Google Analytics default)
10. Children's Privacy
Our services are not intended for children under 13 years of age:
• We do not knowingly collect information from children under 13
• If we learn we have collected such information, we will delete it
• Parents can contact us to request deletion of their child's information
• We encourage parents to monitor their children's online activities
11. California Privacy Rights
California residents have additional rights under CCPA:
**Right to Know:**
• Categories of personal information collected
• Sources of personal information
• Business purposes for collection
**Right to Delete:**
• Request deletion of personal information
• Some exceptions may apply for legal compliance
**Right to Opt-Out:**
• We do not sell personal information
• Right to opt-out of future sales (if applicable)
To exercise these rights, contact us at privacy@lucatio.com
12. Changes to This Policy
We may update this Privacy Policy from time to time:
• Changes will be posted on this page
• Material changes will be communicated via email
• Continued use constitutes acceptance of changes
• Previous versions available upon request
We encourage you to review this policy periodically.
13. Contact Information
If you have questions about this Privacy Policy or our data practices:
**Email:** privacy@luctacio.com
**Mail:** Luctacio Music Privacy Officer
Los Angeles, CA
**Phone:** +1 (555) 123-4567
We will respond to all inquiries within 30 days.
Questions about our Privacy Policy or data practices?